All Systems Operational

Uptime over the past 90 days. View historical uptime.
ITSP | Products ? Operational
90 days ago
100.0 % uptime
Today
Cruise Control ? Operational
90 days ago
100.0 % uptime
Today
My Sound of Data Portal ? Operational
90 days ago
100.0 % uptime
Today
Talk ? Operational
90 days ago
100.0 % uptime
Today
Gearbox webportal ? Operational
90 days ago
100.0 % uptime
Today
ITSP | Services ? Operational
90 days ago
100.0 % uptime
Today
API Services ? Operational
90 days ago
100.0 % uptime
Today
SMS Services ? Operational
90 days ago
100.0 % uptime
Today
Voice Services ? Operational
90 days ago
100.0 % uptime
Today
MSP | Omnichannel Platforms ? Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Hosted XCALLY Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Talkdesk ? Operational
90 days ago
100.0 % uptime
Today
Authentication Services (Auth0) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 12, 2025

No incidents reported today.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
[Platform upgrade] Software upgrade of core infrastructure
Completed - The scheduled maintenance has been completed.
Jul 2, 23:20 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 17:00 CEST
Scheduled - We will be performing a new attempt to upgrade a core part of our infrastructure. We will be performing a software upgrade on our hypervisor platform during this time. Previous attempt was abandoned due to unforeseen impact on calls and registrations.
We have taken additional countermeasures to prevent impact to calls and registrations.

As such, no impact to new calls, ongoing calls or anything related to call handling is expected.

Impacted functionality:
As a precaution we will disable CDR processing services.
Update notifications, Call reports and anything related to call status events is disabled during the maintenance window. Events will be processed after the maintenance has been executed.
Jun 24, 10:58 CEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

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