All Systems Operational
Voice Services Operational
90 days ago
99.99 % uptime
Today
Talk! Web calling ? Operational
90 days ago
100.0 % uptime
Today
Voice Services ? Operational
90 days ago
99.99 % uptime
Today
SMS Services ? Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Management Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 19, 2021

No incidents reported today.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021
Resolved - All services remain stable and no further api errors have been seen. We consider the routing API to be 100% stable again. Post mortum write up will follow once we have the full outage report from the engineers.

For more information please contact our customerservice team @ customerservice@soundofdata.nl
Apr 13, 22:22 CEST
Monitoring - We have deployed a fix and the voice routing API is back online. We are seeing healthy application status again. We will keep monitoring for the next hours to make sure the application remains stable and will follow up with a full post mortem once we have identified the root cause and have identified the steps to prevent such an occurrence.

For more information please contact our customerservice team @ customerservice@soundofdata.nl
Apr 13, 14:45 CEST
Identified - We are experiencing an issue with the availability of our voice routing engine which handles the routing of voice calls.
Our engineers have identified the problem and are working on a fix.

Next update in 30 minutes or sooner if new information becomes available.

For more information please contact our customerservice team @ customerservice@soundofdata.nl
Apr 13, 14:35 CEST
Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.