Identified - We have identified the cause of the duplicate records and a preparing mitigating efforts. Data restoration is underway
Apr 17, 2025 - 09:21 CEST
Apr 17, 2025 - 09:21 CEST
Investigating - We have been notified about a data quality issue in our reporting system.
It appears that data from April 6th up to April 9th has been loaded 2 or even 3 times into the reporting system.
Our team is currently working on isolating the cause and preparing a fix to restore the reporting.
Apr 15, 2025 - 10:00 CEST
It appears that data from April 6th up to April 9th has been loaded 2 or even 3 times into the reporting system.
Our team is currently working on isolating the cause and preparing a fix to restore the reporting.
Apr 15, 2025 - 10:00 CEST
ITSP | Products
?
Operational
Cruise Control
?
Operational
My Sound of Data Portal
?
Operational
Talk
?
Operational
Gearbox webportal
?
Operational
ITSP | Services
?
Operational
API Services
?
Operational
SMS Services
?
Operational
Voice Services
?
Operational
MSP | Omnichannel Platforms
?
Operational
Hosted 3CX Infrastructure
?
Operational
Hosted XCALLY Infrastructure
?
Operational
Talkdesk
?
Operational
Authentication Services (Auth0)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.