Identified - We have identified the cause of the duplicate records and a preparing mitigating efforts. Data restoration is underway
Apr 17, 2025 - 09:21 CEST
Investigating - We have been notified about a data quality issue in our reporting system. It appears that data from April 6th up to April 9th has been loaded 2 or even 3 times into the reporting system.
Our team is currently working on isolating the cause and preparing a fix to restore the reporting.
Apr 15, 2025 - 10:00 CEST
ITSP | Products
?
Operational
90 days ago
100.0
% uptime
Today
Cruise Control
?
Operational
90 days ago
100.0
% uptime
Today
My Sound of Data Portal
?
Operational
90 days ago
100.0
% uptime
Today
Talk
?
Operational
90 days ago
100.0
% uptime
Today
Gearbox webportal
?
Operational
90 days ago
100.0
% uptime
Today
ITSP | Services
?
Operational
90 days ago
99.99
% uptime
Today
API Services
?
Operational
90 days ago
100.0
% uptime
Today
SMS Services
?
Operational
90 days ago
99.99
% uptime
Today
Voice Services
?
Operational
90 days ago
100.0
% uptime
Today
MSP | Omnichannel Platforms
?
Operational
90 days ago
100.0
% uptime
Today
Hosted 3CX Infrastructure
?
Operational
90 days ago
100.0
% uptime
Today
Hosted XCALLY Infrastructure
?
Operational
90 days ago
100.0
% uptime
Today
Talkdesk
?
Operational
90 days ago
100.0
% uptime
Today
Authentication Services (Auth0)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 26, 2025
No incidents reported today.
Apr 25, 2025
No incidents reported.
Apr 24, 2025
No incidents reported.
Apr 23, 2025
No incidents reported.
Apr 22, 2025
No incidents reported.
Apr 21, 2025
No incidents reported.
Apr 20, 2025
No incidents reported.
Apr 19, 2025
No incidents reported.
Apr 18, 2025
No incidents reported.
Apr 17, 2025
Unresolved incident: [Data - Statistics] Duplicate data for April 6 to April 9.