All Systems Operational

ITSP | Products ? Operational
90 days ago
100.0 % uptime
Today
Cruise Control ? Operational
90 days ago
100.0 % uptime
Today
My Sound of Data Portal ? Operational
90 days ago
100.0 % uptime
Today
Talk ? Operational
90 days ago
100.0 % uptime
Today
Gearbox webportal ? Operational
90 days ago
100.0 % uptime
Today
ITSP | Services ? Operational
90 days ago
100.0 % uptime
Today
API Services ? Operational
90 days ago
100.0 % uptime
Today
SMS Services ? Operational
90 days ago
100.0 % uptime
Today
Voice Services ? Operational
90 days ago
100.0 % uptime
Today
MSP | Omnichannel Platforms ? Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Hosted XCALLY Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Talkdesk ? Operational
90 days ago
100.0 % uptime
Today
Authentication Services (Auth0) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[Platform upgrade] Software upgrade of core infrastructure Jul 2, 2025 17:00 - Jul 3, 2025 00:00 CEST

We will be performing a new attempt to upgrade a core part of our infrastructure. We will be performing a software upgrade on our hypervisor platform during this time. Previous attempt was abandoned due to unforeseen impact on calls and registrations.
We have taken additional countermeasures to prevent impact to calls and registrations.

As such, no impact to new calls, ongoing calls or anything related to call handling is expected.

Impacted functionality:
As a precaution we will disable CDR processing services.
Update notifications, Call reports and anything related to call status events is disabled during the maintenance window. Events will be processed after the maintenance has been executed.

Posted on Jun 24, 2025 - 10:58 CEST
Jun 25, 2025

No incidents reported today.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.