All Systems Operational
ITSP | Products
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Operational
Cruise Control
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Operational
My Sound of Data Portal
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Operational
Talk
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Operational
Gearbox webportal
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Operational
ITSP | Services
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Operational
API Services
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Operational
SMS Services
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Operational
Voice Services
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Operational
MSP | Omnichannel Platforms
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Operational
Hosted 3CX Infrastructure
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Operational
Hosted XCALLY Infrastructure
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Operational
Talkdesk
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Operational
Authentication Services (Auth0)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[Platform upgrade] Software upgrade of core infrastructure Jul 2, 2025 17:00 - Jul 3, 2025 00:00 CEST
We will be performing a new attempt to upgrade a core part of our infrastructure. We will be performing a software upgrade on our hypervisor platform during this time. Previous attempt was abandoned due to unforeseen impact on calls and registrations.
We have taken additional countermeasures to prevent impact to calls and registrations.
As such, no impact to new calls, ongoing calls or anything related to call handling is expected.
Impacted functionality:
As a precaution we will disable CDR processing services.
Update notifications, Call reports and anything related to call status events is disabled during the maintenance window. Events will be processed after the maintenance has been executed.
Posted on Jun 24, 2025 - 10:58 CEST
We have taken additional countermeasures to prevent impact to calls and registrations.
As such, no impact to new calls, ongoing calls or anything related to call handling is expected.
Impacted functionality:
As a precaution we will disable CDR processing services.
Update notifications, Call reports and anything related to call status events is disabled during the maintenance window. Events will be processed after the maintenance has been executed.
Posted on Jun 24, 2025 - 10:58 CEST