All Systems Operational
ITSP | Products
Operational
Cruise Control
Operational
My Sound of Data Portal
Operational
Talk
Operational
ITSP | Services
Operational
API Services
Operational
SMS Services
Operational
Voice Services
Operational
MSP | Omnichannel Platforms
Operational
Hosted 3CX Infrastructure
Operational
Talkdesk
Operational
Puzzel
Operational
Authentication Services (Auth0)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
[Voice] Platform upgrade MR 125 - 1 of 2 Jan 6, 2027 18:00 - Jan 7, 2027 00:00 CET
We will be rolling out a new version of our core platform and billing systems.
During this maintenance we will perform the upgrade to the next version.
During the maintenance all calls are switched between our data centers. No impact to ongoing or new calls is expected.
All api’s and adjacent systems will remain working as normal.
A slight delay reporting data is expected
Posted on Nov 02, 2026 - 17:27 CET
During this maintenance we will perform the upgrade to the next version.
During the maintenance all calls are switched between our data centers. No impact to ongoing or new calls is expected.
All api’s and adjacent systems will remain working as normal.
A slight delay reporting data is expected
Posted on Nov 02, 2026 - 17:27 CET
[Voice] Platform upgrade MR 125 - 2 of 2 Jan 7, 2027 20:00 - Jan 8, 2027 00:00 CET
We will be doing maintenance to the latest LTS release of our voice platform during this time. This is stage 2 of 2.
During this time, we will be rebooting to the new version of the platform and decommissioning the old version. During this time, fail-overs between data centers, deployment of the new software and installation of upgrades is completed.
No impact of services is expected. All ongoing calls and new call setups are expected to function as normal.
A short delay in reporting updates is expected.
Posted on Nov 02, 2026 - 17:28 CET
During this time, we will be rebooting to the new version of the platform and decommissioning the old version. During this time, fail-overs between data centers, deployment of the new software and installation of upgrades is completed.
No impact of services is expected. All ongoing calls and new call setups are expected to function as normal.
A short delay in reporting updates is expected.
Posted on Nov 02, 2026 - 17:28 CET