All Systems Operational

ITSP | Products Operational
90 days ago
100.0 % uptime
Today
Cruise Control Operational
90 days ago
100.0 % uptime
Today
My Sound of Data Portal Operational
90 days ago
100.0 % uptime
Today
Talk Operational
90 days ago
100.0 % uptime
Today
ITSP | Services Operational
90 days ago
99.99 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
SMS Services Operational
90 days ago
100.0 % uptime
Today
Voice Services Operational
90 days ago
99.99 % uptime
Today
MSP | Omnichannel Platforms Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Infrastructure Operational
90 days ago
100.0 % uptime
Today
Talkdesk Operational
90 days ago
100.0 % uptime
Today
Puzzel Operational
90 days ago
100.0 % uptime
Today
Authentication Services (Auth0) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 14, 2026
Completed - The scheduled maintenance has been completed.
Jul 14, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:00 CEST
Scheduled - We will be updating our 3CX servers to V20 Update 9.

This release brings a redesigned Web Client and dialer, smarter AI assistants, Grok-based transcription, expanded call queue management, and a new SIP provider template builder, along with general stability and security improvements.

What to expect:
During the maintenance window, you may experience:

Brief interruptions to telephony services
Temporary call routing delays
Brief unavailability of the 3CX Web Client and management console

Impact:
We expect minimal disruption overall. Services will be updated in sequence, so downtime per server should be short. Since the window falls outside regular business hours, customer impact is expected to be low.

Action required:
No action is required.

For more information, please reach out to our customerservice team at support@soundofdata.nl

Jul 10, 17:19 CEST
Jul 13, 2026
Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.