All Systems Operational
ITSP | Products ? Operational
90 days ago
100.0 % uptime
Today
Cruise Control ? Operational
90 days ago
100.0 % uptime
Today
My Sound of Data Portal ? Operational
90 days ago
100.0 % uptime
Today
Talk ? Operational
90 days ago
100.0 % uptime
Today
Gearbox webportal ? Operational
90 days ago
100.0 % uptime
Today
ITSP | Services ? Operational
90 days ago
100.0 % uptime
Today
API Services ? Operational
90 days ago
100.0 % uptime
Today
SMS Services ? Operational
90 days ago
100.0 % uptime
Today
Voice Services ? Operational
90 days ago
100.0 % uptime
Today
MSP | Omnichannel Platforms ? Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Hosted XCALLY Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Talkdesk ? Operational
90 days ago
100.0 % uptime
Today
Authentication Services (Auth0) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We will be doing maintenance to the latest LTS release of our voice platform during this time. This is stage 1 of 3. During this time, no impact of services is expected as we are simply preparing and downloading the required artifacts, binaries and builds to complete the upgrade in later stages.

This notification is purely informational and all services during this time will be in normal operation.

Posted on Feb 04, 2025 - 21:23 CET
[Voice] - Platform Upgrade - MR115 - Stage 2 Feb 13, 2025 19:00 - Feb 14, 2025 03:00 CET
We will be doing maintenance to the latest LTS release of our voice platform during this time. This is stage 2 of 3. During this time, we will be performing test upgrades & rollbacks, fail-overs between data centers, deployment of the new software and rollbacks to the previous version.

No impact of services is expected. All ongoing calls and new call setups are expected to function as normal.
A short delay in reporting updates is expected.

Posted on Feb 04, 2025 - 21:27 CET
[Voice] - Platform Upgrade - MR115 - Stage 3 Feb 14, 2025 19:30 - Feb 15, 2025 03:30 CET
We will be doing maintenance to the latest LTS release of our voice platform during this time. This is stage 3 of 3.
During this time, we will be rebooting to the new version of the platform and decommissioning the old version. During this time, fail-overs between data centers, deployment of the new software and installation of upgrades is completed.

No impact of services is expected. All ongoing calls and new call setups are expected to function as normal.
A short delay in reporting updates is expected.

Posted on Feb 04, 2025 - 21:31 CET
Past Incidents
Feb 9, 2025

No incidents reported today.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.