All Systems Operational
ITSP | Products
Operational
Sound of Data products like Cruise Control, Gearbox and Talk
Cruise Control
Operational
Cruise Control portal and real-time automated weighted distribution of incoming calls
Gearbox
Operational
Gearbox management portal
Talk
Operational
Talk analytics portal and click-to-call
ITSP | Services
Operational
Sound of Data services for the delivery of global service numbers, inbound/outbound call routing, overload solutions, and SIP trunks.
API Services
Operational
API services for large-scale interactions between information systems
SMS Services
Operational
SMS services for large-scale sending and receiving of text messages
Voice Services
Operational
Voice services (national and international)
MSP | Omnichannel Platforms
Operational
Sound of Data MSP Omnichannel Platforms
Hosted 3CX Infrastructure
Operational
Sound of Data hosted 3CX omnichannel infrastructure
Hosted XCALLY Infrastructure
Operational
Sound of Data hosted XCALLY omnichannel infrastructure
Authentication Services (Auth0)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.