All Systems Operational

Uptime over the past 90 days. View historical uptime.
ITSP | Products Operational
90 days ago
100.0 % uptime
Today
Cruise Control Operational
90 days ago
100.0 % uptime
Today
My Sound of Data Portal Operational
90 days ago
100.0 % uptime
Today
Talk Operational
90 days ago
100.0 % uptime
Today
ITSP | Services Operational
90 days ago
99.99 % uptime
Today
API Services Operational
90 days ago
100.0 % uptime
Today
SMS Services Operational
90 days ago
100.0 % uptime
Today
Voice Services Operational
90 days ago
99.99 % uptime
Today
MSP | Omnichannel Platforms Operational
90 days ago
100.0 % uptime
Today
Hosted 3CX Infrastructure Operational
90 days ago
100.0 % uptime
Today
Hosted XCALLY Infrastructure Operational
90 days ago
100.0 % uptime
Today
Talkdesk Operational
90 days ago
100.0 % uptime
Today
Authentication Services (Auth0) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 8, 2026

No incidents reported today.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026
[Voice] Connectivity issues
Resolved - The faulty connectors have been replaced and all systems are back to normal since ~21.15 CEST.

If you have additional questions related to this incident please reach out to our support team.
May 5, 22:35 CEST
Monitoring - From our investigation we have found that one of the connections in the main Data center has degraded and caused a 'flapping' port. This caused multiple BGP and IP-SEC tunnels to go up and down, leading to impact on some voice traffic.

This is now resolved and engineering teams are en route to the DC to replace the faulty connectors.

Our monitoring shows a degradation between 17.00 and 17.25 CET

We believe the efforts by the team have lead to a stable situation for now. if you still experience any issues, please raise an incident with our support team.

We apologize for the disruption.
May 5, 17:40 CEST
Update - We are seeing recovery on most trunks and voice traffic. Networking team is still investigating further.

First mitigating steps have been completed and appear to help stabilize the voice traffic.
May 5, 17:29 CEST
Investigating - We are seeing a lot of issues with calls dropping or having connectivity issues overall.
Seems to be related to 1 of our DC's. Our teams are investigating and performing mitigating steps.


Next update in 15 minutes or sooner.
May 5, 17:24 CEST
May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

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