[Talk] Website not loading correctly

Incident Report for Sound of Data

Resolved

The issue has been fixed. Page loads are quick and calls are established again.
The issue has to do with an incompatibility with Google Tag manager which has been discontinued for now.
We are working to resolve the issue with GTM.

Posted Jun 19, 2023 - 14:59 CEST

Monitoring

We have implemented a fix and are monitoring the results.

Posted Jun 19, 2023 - 14:19 CEST

Investigating

We are investigating an issue with the Talk click to call solution. Websites trying to load the click to call solution are currently experiencing a endless redirect loop which causes the page loads to fail.

We are working on a fix.

Posted Jun 19, 2023 - 13:51 CEST

This incident affected: ITSP | Products (Talk).